Last updated: 06/01/2026

 

1. INTRODUCTION

Webmasters EOOD (EIK 207299525), the administrator of the website webmasters.bg, is committed to protecting the personal data of its users and clients. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act (PDPA).

 

2. DATA CONTROLLER

• Name: Webmasters Ltd.
• Unique Identification Number: 207299525
• Address: Varna, Bulgaria
• Email: office@webmasters.bg

You can contact us through any of the above persons for questions related to the processing of your personal data.

 

3. WHAT PERSONAL DATA DO WE COLLECT

3.1. Data provided by you:

• Names
• Email
• Phone number
• Information about your business (when requesting services)
• Contact form message contents

3.2. Data collected automatically:

• IP address
• Browser type and version
• Pages visited and duration of visit
• Referrer URL
• Date and time of visit

3.3. Payment Data:

When paying by card, card details are processed directly by the payment provider (Paynetics AD / Embed BV). The company does not receive, store, or process payment card data.

 

4. PURPOSE AND LEGAL BASIS FOR PROCESSING

We process your personal data on the following grounds:

• Performance of contract: for the provision of the services requested by you (Art. 6(1)(b) GDPR)
• Legally required: for the performance of tax and accounting obligations (Article 6(1)(c) GDPR)
• Legitimate interest: for Site improvement, fraud prevention, and marketing communications to existing customers (Art. 6(1)(f) GDPR)
• Consent: for sending newsletters and marketing messages (Art. 6(1)(a) GDPR)

 

5. STORAGE PERIOD

• Contract data and invoices: 10 years (in accordance with the Accounting Law)
• Customer Service Data: 3 years after termination of relationship
• Marketing data: until consent is withdrawn
• Technical data (logs): 12 months

 

6. DISCLOSURE OF PERSONAL DATA

We do not sell or provide your personal data to third parties, except in the following cases:

• Processing persons: hosting providers, payment services (Paynetics AD, Embed BV), accounting services – only to the extent necessary to provide the service
• State bodies: when required by law
• Protection of rights: when protecting our legitimate interests

All data processors are obliged to comply with GDPR and implement appropriate technical and organizational measures for protection.

 

7. YOUR RIGHTS

You have the following rights regarding your personal data:

• Right to access: to obtain information about your data being processed
• Right to rectification: to correct inaccurate or incomplete data
• Right to erasure („right to be forgotten“): under certain conditions
• Right to restrict processing
• Right to data portability
• Right to object to processing
• The right to withdraw your consent at any time

To exercise your rights, please contact us at: office@webmasters.bg. We will respond within 30 days.

You have the right to file a complaint with the Commission for Personal Data Protection (CPDP): www.cpdp.bg

 

8. DATA PROTECTION

We are implementing appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption of the website
• Restricted access to personal data only for authorized employees
• Regular staff training on data protection
• Security Breach Response Procedures

 

9. COOKIES

The site uses cookies. Detailed information can be found in our Cookie Policy, published on the site.

 

10. CHANGES IN POLICY

We may update this Policy from time to time. We will notify you of material changes on the Site. We recommend that you review this Policy periodically.

 

11. CONTACT

For questions regarding the processing of your personal data: office@webmasters.bg
Phone +359 876 071 570